To receive EFR, clients need to visit the Tenbury Citizens Advice Bureau, where they offer support with budgeting and provide a referral to the EFR. To receive the food the client then takes a voucher to the EFR Food Bank at the NILS office.

Clients can receive EFR every fortnight for three months, then once a month for a further three months.

If you are visiting to collect food, please bring some bags.